Bay Tech Team is your high-performance IT, Computer and Network support team, standing by, ready to respond to your IT challenges. When trouble occurs, the response timing is critical to isolating challenges and mitigating work interruptions. As a Managed Services Provider we’ll conduct a thorough assessment of your infrastructure and your unique needs to develop a Service Level Agreement (SLA) that includes the services needed within a timeline that meets the needs of your company and your budget.
Bay Tech is your local company, ready to respond remotely, on on-site a- needed to get the job done.
All customers that have an SLA Agreement with are considered VIP customers; these customers have higher priority than normal break/fix (T&M) customers.
** When it’s time to move from Project Work and break/fix service calls to a full-time dedicated solution, we have much to choose from including many more services available on a subscription basis:
Every service agreement includes everything needed to get the job done. As a business partner we concentrate on your IT needs and goals while you concentrate on your business goals. As your business partner, we will not only support your network but we will analyze the data that we collect and present to you ideas of how you can improve your network environment to help improve your staff productivity. We also become your IT liaison between your company and your software, internet and other IT vendors. We can talk the geek talk and weed out the finger pointing to provide solutions instead of excuses.